is to become an indispensable partner to its customers

 by helping them meet their profit goals. This will be achieved through delivery of highly valued, superior and flexible plastic injection molding solutions.

• Ability to meet all production requirements
• Ability to provide service to all customer locations as requested
• Meet quality and error rates for all services
• Overall best pricing offered
• Ability to manufacture and willingness to inventory customer components as requested
•  Ability to provide detailed activity reports
• Contingency Planning
• Reputation, proven track record, industry expertise
• Mako's Quality Objectives

 98 % or greater Customer Satisfaction

 1% or less total cost of non-conformances

 Maintain our Quality Plan through continuous improvement